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CONTACT

Talk to a person who knows the deployment

Questions about your order, Customer Downloads, a Runtime claim or a deployment that will not finish the first print — start here.

SUPPORT

Support email

For order and entitlement questions, Downloads access, Runtime claims and deployment problems.

support@xiotbox.com
SALES

Guided demo or private quote

Walk through the supported Odoo 19 workflow before deploying, or ask about a migration or partner deployment.

Request a guided demo

Include these details so we can help faster

When reporting a deployment or printing problem, include:

  • Your order or company name, and the Odoo version (18.0 or 19.0).
  • XiotBox module version and Runtime/SocketD version.
  • Operating system of the affected host and desktop.
  • Affected Odoo job ID, timestamps and the exact error text.
  • Redacted Runtime and SocketD logs.
Never email passwords, API keys, database backups or unredacted customer documents.

XiotBox is an independent product by OnGood and is not affiliated with or endorsed by Odoo, VentorTech or PrintNode.